Effective Date: 12 january 2026

Welcome to Meat n Currie. We take pride in maintaining quality standards for our food products and aim for customer satisfaction. However, if you are not fully satisfied with your purchase, this policy explains how returns and refunds are handled.

Overview

Our refund and return policy is valid for 30 days from the date of delivery.
If 30 days have passed since delivery, we will not be able to offer a refund or exchange.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unopened, and in original packaging

  • A valid receipt or proof of purchase must be provided

  • The product must not fall under non-returnable items

📦 Important: Do not send products back without prior confirmation.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Perishable food items

  • Downloadable or digital products

  • Health or personal care items

  • Gift cards

  • Flammable, hazardous, or regulated materials

  • Intimate or sanitary products

Partial Refunds (If Applicable)

Partial refunds may be issued for:

  • Items showing signs of use

  • Products not in original condition or missing parts not due to our error

  • Return requests raised after 30 days

Note: Decision on partial refunds is final and based on inspection.

Refund Process

Once your returned item is received and inspected, we will notify you by email regarding approval or rejection.

If approved:

  • Refunds are processed to the original payment method (UPI / Card / Net Banking / Wallet)

  • Refunds are handled through the payment gateway used at checkout

⏳ Processing time: 7–10 business days, depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account or payment app

  2. Contact your bank or card provider (processing delays are common)

  3. If unresolved, contact us at 📧 gracefisherboys@gmail.com

Sale Items

Only regular-priced items are eligible for refunds.
Discounted or sale items are non-refundable, unless damaged or defective on delivery.

Exchanges

We replace items only if they are:

  • Defective

  • Damaged during delivery

To request an exchange, contact us at 📧 gracefisherboys@gmail.com
Approved exchange items must be sent to:

🏢 Meat n Currie
108/6, James Mansion,
Gandhi Nagar 3rd Street,
Thoothukudi, Tamil Nadu, India

Gifts

  • If an item was marked as a gift and shipped directly to you, a gift credit or coupon will be issued after approval

  • If the gift was shipped to the purchaser, the refund will be issued to the original buyer

Shipping Returns

Approved returns must be sent to:

🏢 Meat n Currie
108/6, James Mansion,
Gandhi Nagar 3rd Street,
Thoothukudi, Tamil Nadu, India

🚚 Return Shipping:

  • Customers are responsible for return shipping costs

  • Shipping charges are non-refundable

  • We recommend using a trackable shipping service

  • We are not responsible for items lost in transit

Need Help?

For any questions related to refunds, returns, or payments, contact us:

📧 Email: gracefisherboys@gmail.com
📞 Phone:

  • Philip – +91 94432 29232

  • Thiru – +91 86083 69369